1. Start in the app
Open WANDRNext and go to Profile → Legal & support → Delete account. The app explains the consequences and asks you to type DELETE before the request can continue. Recent authentication may be required.
2. Secure processing
The request is processed securely. WANDRNext removes appropriate account-owned data and then removes the Firebase Authentication sign-in account after successful account-data processing. The app reports completion only after the server confirms it.
3. Timing and retries
Deletion may require processing time and is not guaranteed to be instantaneous. Temporary failures can be retried safely. If the app asks you to sign in again or try later, your account has not been reported as deleted.
4. Limited retention
Limited records may be retained where required for legal compliance, fraud prevention, transaction integrity, dispute handling, security, or immutable settlement history. In shared trips, your membership is removed and retained shared expense references may be anonymized so the remaining travelers’ history stays accurate. A solo trip may be removed with its trip data.
5. Need help?
If you cannot access the in-app flow, contact support@wandrnext.app. WANDRNext aims to respond to a verified privacy or deletion request within 30 days. If additional time is reasonably required or permitted by applicable law, the requester will be informed of the reason and expected timing.